At Sportavic, accessible from https://sportavic.com, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.
Who We Are
Our website address is: https://sportavic.com.
Sportavic is an online platform offering authentic table tennis gear, custom racket services, and educational content for players of all levels.
What Personal Data We Collect and Why
a. Account & Order Information
When you place an order or create an account, we collect:
- Your name, shipping/billing address, email, and phone number.
- Your order history and transaction records
This data is used to fulfill orders, provide support, and comply with legal obligations.
b. Contact Forms
When you use our contact or subscription forms, we collect:
- Name and email address
- Message content (if applicable)
- IP address (for spam protection)
This data is used only for customer service and never shared with unrelated third parties.
c. Comments
When visitors leave comments on the site, we collect:
- Data entered in the comment form
- Visitor’s IP address and browser user agent (to help detect spam)
An anonymized hash of your email address may be sent to Gravatar to check if you’re using it. After your comment is approved, your profile picture (from Gravatar) may be publicly visible in the comment section.
Gravatar’s privacy policy: https://automattic.com/privacy/
d. Cookies
Our site uses cookies to improve your experience and maintain essential functions. Examples include:
- Remembering your comment info (name/email) for next time
- Keeping you logged in (for registered users)
- Saving display preferences
- Tracking visits and behavior via Google Analytics
You can delete or block cookies through your browser settings at any time.
Embedded Content
Articles on this site may include embedded content (e.g., videos, social media posts). Embedded content behaves as if you visited the source site directly. These third-party sites may collect data, use cookies, and track your interactions, especially if you’re logged in to their services.
Analytics
We use Google Site Kit to enable Google Analytics and measure visitors’ interactions with our site. This helps us improve content and user experience.
Google may collect anonymized data such as IP address, browser type, and visited pages.
IP anonymization is enabled to enhance user privacy.
Google’s privacy policy: https://policies.google.com/privacy
Who We Share Your Data With
We do not sell or rent your data. We may share limited data with trusted third-party services strictly to operate this website, including:
- Payment processors (e.g., Midtrans, Xendit)
- Shipping partners (e.g., JNE)
- Spam detection services (e.g., Akismet)
- Analytics platforms (e.g., Google)
How Long We Retain Your Data
- Comments: Retained indefinitely for moderation and public display
- Registered user accounts: Data is stored as long as the account is active
- Contact form entries: Retained for a reasonable period for follow-up
Users can view and edit their data anytime through their account page, except for usernames.
Your Data Rights
If you have an account or have left a comment, you can:
- Request a copy of the data we hold about you
- Request deletion of your personal data (unless required for legal/admin purposes)
To make a request, contact us at info@sportavic.com
How We Protect Your Data
Your data is stored securely and protected with industry-standard tools such as:
- SSL encryption
- Security plugins
- Limited admin access. We take all reasonable precautions to prevent unauthorized access or misuse.
Affiliate Disclosure
Some of our content contains affiliate links. If you click a link and make a purchase, we may earn a small commission at no extra cost to you. We only recommend tools and gear we genuinely believe in.
Contact Information
For privacy-related concerns, please reach out to:
📧 Email: info@sportavic.com
🕒 Business Hours: Monday–Saturday, 9:00 AM – 5:00 PM (GMT+7)